
The Beginning
Mel’s journey to founding Angel Ashes began with a personal experience. After a negative encounter with a pet cremation service, she was left holding an urn, uncertain if it truly contained her beloved cat, Oakley-Bean. This shattered her trust and inspired her to create a service that offers certainty, respect, and comfort to pet owners.
In 2008, Mel established Angel Ashes to provide compassionate pet cremations and memorial products. Jay joined in 2010, and they married in 2011, working side by side to ensure you receive only your pet’s ashes.
With Angel Ashes, you can honour your companion’s memory with confidence and care.

My Promise to You
At Angel Ashes, our guiding principle is simple: to provide every pet and their family with the dignity, respect, and compassionate care they deserve.
We understand the unbreakable bond between you and your beloved pet, and our promise is to honour that relationship by creating a service that upholds trust, peace of mind, and genuine care.
Meet Mel
My combined experience and heartfelt approach ensure you feel understood and supported. Bringing comfort and reassurance to every family I am honoured to serve.

Melanie Salter
Founder / Director
Mel’s dedication to Angel Ashes comes from a deeply personal place. Despite the years that have passed, she remains moved by every pet’s story and feels honoured to support families through their journey of grief. Knowing how vital compassionate guidance is—something she wished she had during her own experience—Mel ensures every client feels understood and cared for.
Understanding the emotional needs of their community, Mel also initiated a Pet Loss Support Group on Facebook, creating a safe space for families to share and connect with others who have felt the same loss.

Why Choose Us?
Angel Ashes stands out for the care and attention we bring to every service.
Here are a few reasons why families trust us: